Packets

A packet is a set of documents generated from a packet template and sent to one or more signers.

Endpoints

Method	Path	Description
GET	/api/packets	List packets
GET	/api/packets/:id	Get a packet
POST	/api/packets	Create a packet
POST	/api/packets/:id/send	Send a packet
POST	/api/packets/:id/void	Void a packet
GET	/api/packets/:id/status	Get packet status
GET	/api/packets/:id/archive	Archive a packet
GET	/api/packets/:id/restore	Restore a packet

Packet statuses

Status	Meaning
draft	Created, not yet sent.
sent	Sent to signers.
viewed	At least one signer has opened it.
awaiting_signatures	At least one signer has signed and others are outstanding.
complete	Every signer has signed.
voided	Cancelled.

The packet object

List responses return the summary fields. Single-packet responses add the detail fields.

Summary fields

Field	Type	Description
id	integer	Packet ID.
name	string	Packet name.
status	string	One of the packet statuses.
submitter_name	string	Name of the primary signer.
submitter_email	string	Email of the primary signer.
sent_at	timestamp	When the packet was sent.
completed_at	timestamp	When the last signer signed.
voided_at	timestamp	When the packet was voided.
void_reason	string	Reason given when voiding.
archived_at	timestamp	When the packet was archived.
created_at	timestamp
updated_at	timestamp

Detail fields

Field	Type	Description
slug	string	Public identifier for the packet.
packet_template_id	integer	Template the packet was created from.
signers	array	Each signer's name, email and role.
signed_document_url	string	Download URL for the signed PDF. null until complete.
certificate_url	string	Download URL for the audit trail. null until complete.
metadata	object	Reference data stored on the packet. Echoed in webhook payloads.
variables	object	Values merged into the documents.
cc_emails	array	Addresses copied on completion.
cc_attach_pdf	boolean	Whether the signed PDF is attached to the CC email.
cc_notified_at	timestamp	When CC recipients were notified.
test_mode	boolean	Whether the packet is a test packet.
reminders_enabled	boolean	Whether reminder emails are on.
first_reminder_days	integer	Days before the first reminder.
repeat_reminders	boolean	Whether reminders repeat.
repeat_interval_days	integer	Days between repeat reminders.
reminder_count	integer	Reminders sent so far.
last_reminder_sent_at	timestamp

List packets

GET /api/packets

Accepts the standard list parameters. Archived packets are excluded unless you send filters[include_archived]=true.

curl "https://app.docrunner.io/api/packets?per_page=50" \
  -H "X-API-Key: $DOCRUNNER_API_KEY"

{
  "packets": [
    {
      "id": 123,
      "name": "Lease for 123 Main St",
      "status": "sent",
      "completed_at": null,
      "submitter_email": "jane@example.com",
      "submitter_name": "Jane Doe",
      "archived_at": null,
      "voided_at": null,
      "void_reason": null,
      "sent_at": "2026-04-06T10:00:00Z",
      "created_at": "2026-04-06T09:58:12Z",
      "updated_at": "2026-04-06T10:00:00Z"
    }
  ],
  "meta": { "current_page": 1, "total_pages": 1, "total_count": 1, "per_page": 50 }
}

Get a packet

GET /api/packets/:id

Returns the packet with its detail fields.

curl https://app.docrunner.io/api/packets/123 \
  -H "X-API-Key: $DOCRUNNER_API_KEY"

Returns 404 with { "error": "Packet 123 not found" } if the packet is not in your account.

Create a packet

POST /api/packets

Creates a draft packet. Creating a packet does not send it. Call send next.

Body

All fields go inside a packet object.

Field	Type	Required	Description
packet_template_id	integer	Yes	The template to build from.
packet_name	string	No	Name for the packet.
roles	object	Yes	Signers grouped by role key. See below.
cc_emails	array	No	Addresses to copy when the packet completes. Invalid addresses are dropped.
cc_attach_pdf	boolean	No	Attach the signed PDF to the CC email. Defaults to false.

Roles

roles is an object keyed by role. Each value is an array of signers with name and email.

• Each key must match a role key on the packet template. Read them from recipient_roles on the packet template.
• A role accepts up to its max_count signers.
• name and email are both required for every signer.

Supported role keys

The API currently accepts the role keys owner, tenant and pm. Other keys are ignored.

Example

curl -X POST https://app.docrunner.io/api/packets \
  -H "X-API-Key: $DOCRUNNER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "packet": {
      "packet_template_id": 9,
      "packet_name": "Lease for 123 Main St",
      "cc_emails": ["office@example.com"],
      "cc_attach_pdf": true,
      "roles": {
        "tenant": [
          { "name": "Jane Doe", "email": "jane@example.com" },
          { "name": "Sam Doe", "email": "sam@example.com" }
        ],
        "owner": [{ "name": "John Smith", "email": "john@example.com" }]
      }
    }
  }'

The response is the new packet with its detail fields.

Errors

Returned as 422 with the reasons joined in error.

Message	Cause
Packet template 9 not found	No template with that ID in your account.
This packet template is archived. Restore it before creating a packet.
This packet template has no documents.
Unknown role: landlord	The role key is not defined on the template.
Too many signers for role tenant (max 2)
Name and email are required for role tenant

Send a packet

POST /api/packets/:id/send

Sends a draft packet to its signers.

Body

Field	Type	Required	Description
packet.send_email_body	string	Yes	Message included in the signing invitation email.

curl -X POST https://app.docrunner.io/api/packets/123/send \
  -H "X-API-Key: $DOCRUNNER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "packet": { "send_email_body": "Please review and sign." } }'

{
  "packet": {
    "id": 123,
    "success_info": { "message": "Packet sent for signing!" }
  }
}

Test mode

For a test-mode packet, no email is sent. The response lists a signing URL for each signer who is up next, alongside a message:

{
  "packet": {
    "id": 123,
    "success_info": {
            "test_signing_urls": ["https://app.docrunner.io/sign/sign_abc123"]
    }
  }
}

If sending fails, the response is 422 with { "error": "Failed to send: ..." }.

Void a packet

POST /api/packets/:id/void

Cancels a packet. If it was already sent, signers are notified. Voiding also archives the packet.

Body

Field	Type	Required	Description
packet.void_reason	string	Yes	Reason shown to signers.

curl -X POST https://app.docrunner.io/api/packets/123/void \
  -H "X-API-Key: $DOCRUNNER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "packet": { "void_reason": "Lease terms changed." } }'

{
  "packet": {
    "id": 123,
    "success_info": { "message": "Document has been voided and submitters have been notified." }
  }
}

Get packet status

GET /api/packets/:id/status

A lightweight check that returns only the ID, name and status.

{
  "packet": { "id": 123, "name": "Lease for 123 Main St", "status": "sent" }
}

Archive and restore

GET /api/packets/:id/archive
GET /api/packets/:id/restore

Archiving hides a packet from list responses. Restoring brings it back. Both return the packet ID:

{ "packet": { "id": 123 } }